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Computer Use Procedures

Due to a decrease in revenue and budget contraints, RHPL made some changes to computer use at the library, effective 6/7/2010.

Residents of Rochester, Rochester Hills, and Oakland Township whose library cards are in good standing will have priority access to our public computers. In order to ensure fair and equal access for all residents, we do require that you login with a library card number and PIN/password to use the computer. Most of the computers are available for a one-hour session. If there is no one else waiting for a computer, you can extend your session time as available. We also have 15-minute Express computers on the 2nd floor.

Non-residents (those who live outside of Rochester, Rochester Hills, or Oakland Township) will be restricted to using one of three computers on the 2nd floor outside the Quiet Computer Room. If you are not eligible for a library card from RHPL, you can ask at the Adult Reference Desk on the 2nd floor for a guest pass. Non-residents and guest users are eligible for a 30-minute session on the three computers on the 2nd floor outside the Quiet Computer Room.

If you have trouble logging in to a public computer, there are many possible reasons. Restrictions are enforced for customers with an expired library card or those who owe more than $5 in fines on their library account. If you have registered for a library card online but have not yet shown ID to receive your physical library card, your temporary library card number will only work at a Non-Resident computer. Please visit the Information Desk on the 1st floor for assistance.

All computers users must agree to our Internet Access Policy.

Youth Department

Youth areaThe computers in the Youth Room are intended for children and the adults that accompany them. They provide access to the Internet as well as Microsoft Office software - Word, Excel, Power Point, and Publisher and have floppy drives, CD burners, and DVD players. We also have some online resources for helping you with the software we provide. A resident library card number and PIN/password are required to access the computers.

There are also computers in the Youth Room that provide access to online Catalog, Premium Online Resources, Events calendar (and to register for programs), and Library Card registration form.

Outreach Department
Zoom PC

The computers in the Outreach Department provide access to the Internet as well as Microsoft Office software - Word, Excel, Power Point, and Publisher. These computers have floppy drives, CD burners, and DVD players. We also have some online resources for helping you with the software we provide. A resident library card number and PIN/password are required to access the computers.


In addition, one computer has JAWS screen reader software for visually impaired customers. Another computer is not for Internet use, but is solely for access to our ELLIS software, which enables customers to learn English.

 

Teen Area

Teen AreaThe computers in the Teen Area are provided for teens 13 to 18 and provide access to the Internet as well as Microsoft Office software - Word, Excel, Power Point, and Publisher. These computers have floppy drives, CD burners, and DVD players. We also have some online resources for helping you with the software we provide. A resident library card number and PIN/password are required to access the computers.

Adult Area

The computers at the west end of the second floor are provided for all ages to use. In addition, there are computers in the Quiet Computer Room that are for ages 18 and older. These computers provide access to the Internet as well as Microsoft Office software - Word, Excel, Power Point, and Publisher and have floppy drives, CD burners, and DVD players. One computer outside the Quiet Computer Room is connected to a flatbed scanner is provides 15-minute sessions for scanning purposes. We also have some online resources for helping you with the software we provide. A resident library card number and PIN/password are required to access the computers.

In addition, three computers outside the Quiet Computer Room are available for non-residents and guests to use. These computers provide 30-minute sessions for public users who live outside Rochester, Rochester Hills, or Oakland Township. Please see a staff member for assistance if needed.

Other Technology Links

Wireless

Wireless Internet Access (Wi-Fi) is available for access throughout our library. To access, connect to the network "RHPL-PUBLIC" and open a web browser. You will be prompted to login to our network - follow the instructions on the screen.

Printers and Copy Machines

 There is one black-and-white/color printer/copier in our Youth Room and one in our Adult Area. You can print from ANY of our public computers or from your wireless device and pick up your print jobs at either printer. You will need your library card number and PIN/password to pick up a print job.

Wireless Printing

Print from anywhere with your PC or mobile device. You can easily connect to our printing system and use any of the payment options normally available when printing from Library computers.

Click this link to be redirected to our mobile printing site

 

Technology Plan

See what exciting projects are planned for the next few years in the Library's Technology Plan for July 2013 through June 2016.

Available Software

Here is the software available on public computers in the library.  Click on any one to get more information on how to get started.

  • CD / DVD Burner copies to CDs and DVDs.
  • Excel creates and formats spreadsheets.
  • Paint.net is image and photo manipulation software that supports layers, unlimited undo, special effects, and a wide variety of useful and powerful tools.
  • Picasa Photo Editor provides a simple way to view, edit, and organize photos.
  • PowerPoint creates high-impact, dynamic presentations.
  • Publisher creates and personalizes a wide range of publications and marketing materials.
  • Word creates and shares documents with a comprehensive set of writing tools.

 Mobile RHPL Overview Video

 
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