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Your New Patron Account Portal

  • 12 hours ago
  • 2 min read

A smiling man and woman sit side by side using library computers.

Coming soon, a refreshed online account experience at discover.rhpl.org!


Beginning this week, enjoy a new patron account experience designed to make it easier to manage your holds, view checkouts, and keep track of your favorite materials.


Read on to learn more about the changes and see how to use new features.





Instead of clicking on the bottom of the page after you log in to view your bookshelf, everything you need is now conveniently located in the Account Login window. 


Login window showing the account portal link
Log in and click on "Account Portal."

Your new full-page account view gives an at-a-glance overview of your holds and checkouts. Your Next Read features your available bookmarked titles. No available items? Enjoy recommendations from RHPL librarians.


The menu on the left-hand side of the screen allows you to navigate between the different features of your account.


Account dashboard menu
Your at-a-glance account overview

Click on “Account” to edit your details and access information like your barcode and expiration date.


Account information screen showing address, email address, and edit button, and library card expiration date
Easily edit account info and access important information

Under Checkouts & Requests, you can find the items that are checked out and on hold, as well as view your reading history.

Checkout and request tab with checked out items, hold requests, and reading history tabs highlighed

You can filter by material type, search through your checkout and request details, and easily sort your items by overdue and due soon. 


filter menu items for checked out items tab
View and organize your account information your way

Click on Bills & Fines to view and pay selected amounts.


Bills and fines listed in date order
Choose which fines to pay online

From the Bookmarks menu, enjoy a full view of your lists. You can also easily see what books are currently available to check out.

 

Bookmarks menu
Keep track of your saved items

Easily search through your bookmarks, and place holds right inside the list view


the filter dropdown for bookmarked items showing filtering by author, title, format, language, location, publication date, and series. Hold request button is highlighted to the right of each title

And last, but not least, in the improved Saved Search section of your account, you can use the search box to search the titles of your saved searches, and you have an at-a-glance reminder of what the search was. Use the three dots to edit your search name or delete it.


saved searches tab
Update and run your searches from the account portal or within your catalog search

Try it for yourself at rhpl.org/account beginning March 3.



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